1. What is the battery capacity and how many additional battery charges will I get?
The Flux and Flux Lite chargers have 4,000 mah of battery capacity.
The Flux Plus charger has 10,000 mah.
Therefore, the Flux and Flux Lite chargers will give you 1 to 2 full charges and the Flux Plus charger will give you 3 to 4 full charges.
2. What can I charge?
Anything! (yes, really)
We support iPhone models as early as the 5 / 5s, all Android models, and any other USB-supported devices like cameras or wireless headphones (or even the older models of iPhones and other USB-C smartphones).
If you add a USB-A to USB-C cable to the Flux Plus charger, you can also convert it into a laptop portable charger!
For laptops, the Flux Plus charger has a USB-A port that allows you to plug a USB-A to USB-C to power the latest USB-C laptops.
3. Is the battery safe?
Absolutely. All of our chargers are FCC, CE, and RoHS certified. Additionally, our batteries go through a thorough review and testing process to ensure that we produce the best chargers on the market. If there's ever an issue, we got you covered with our one-year warranty.
4. How do I know charger level?
There are 4 LED lights on the side to indicate the battery level.
One Light = 25%
Two Lights = 50%
Three Lights = 75%
Four Lights = 100%
5. Is there a satisfaction warranty?
Yes. Please read about our one-year satisfaction-guaranteed warranty here. If you have any questions, please don't hesitate to contact our friendly support staff.
6. What is the material of the Flux Charger? It feels amazing!
We call it a "smooth feel" material. The technical term is polycarbonate ABS, where ABS is a highly-durable and extremely lightweight industrial material. We are one of the only brands on the market that offer this!
7. Do you have a discount code for me?
As a thank you for reading this FAQ about portable chargers, you can use "FAQTREASURE" for 10% off!
8. Are there any import taxes for portable chargers?
Importing electronics to other countries may incur a customs import tax. You can try using this calculator to check if your country has any regulations regarding importing portable chargers. Note: we do not guarantee the accuracy of the information presented on the third-party calculator.
10. How do I use it?
Simply connect the charger to your phone and press the little circular button on the side to turn it on.
11. How do I charge it?
The box includes a white USB cable that you can use to charge the charger to your computer or to the wall using an adapter (like the iPhone wall charger).
12. What types of payments are accepted?
We accept credit card payments made using Visa, MasterCard, American Express, and Paypal. We also accept BitCoin and Venmo (@fluxchargers).
13. Is there an official Instagram hashtag?
You bet: #fluxwithme. Don't forget to follow us on Instagram!
14. Have any more questions?
Email us at firstname.lastname@example.org or chat with us via Facebook Messenger.